Skip to Content

Select your service support team

  1. Billing and accounts for existing customers both business and residential.
  2. Security & Access Requests across net360 facilities and buildings managed by net360.
  3. Technical Service Support for existing net360 commercial, business & residential customers

You can reach our customer support team clicking on the links below, which will direct you to the appropriate team.

Alternatively you can email our three teams on: 

  1. billingdesk@net360.com.au - for all account and billing enquiries
  2. securitydesk@net360.com.au - for all security related matters
  3. helpdesk@net360.com.au - for all technical service support.

For any general enquiries you can email net360 on enquiries@net360.com.au or by calling calling 1300NET360.

Our dedicated team is available 9-5 AEST time to assist with any enquiries or issues. We’re committed to providing prompt and effective solutions to ensure your satisfaction.